Grocery Deposit Policy
How grocery estimates, deposits, receipt uploads, overages, credits, and reconciliation work.
Last updated May 17, 2026
Groceries are separate from labor
A booking may include a grocery estimate range and required grocery deposit. Grocery funds are tracked separately from chef labor, tips, bonuses, and platform or provider fees.
The grocery deposit is intended to fund or reimburse groceries purchased for the booking. It is not the chef's labor payment.
Receipt reconciliation
Chefs may upload one or more itemized receipts or use manual receipt entry when image upload is unavailable. The system compares actual grocery spend to the deposit and approved overage policy.
If actual spend is lower than the deposit, the customer may receive a credit or refund. If actual spend is higher within approved overage, the customer may owe the difference. If actual spend exceeds approved overage, customer approval or support review may be required before reimbursement.
Disputes
Customers or admins may dispute receipts. Disputed receipts can pause reconciliation, payouts, refunds, or additional charges until support review is complete.